Have you used CTI Couriers recently? Please fill out the below survey to tell us how we went. CTI Customer Survey Rating 5 - Very Satisfied 4 - Satisfied 3 - Neutral 2 - Dissatisfied 1 - Very DissatisfiedDELIVERY Delivery on time(Required) 5 4 3 2 1 Driver and vehicle presented well(Required) 5 4 3 2 1 Driver was professional(Required) 5 4 3 2 1 Delivery met expectations(Required) 5 4 3 2 1 CUSTOMER SERVICECall centre staff friendly and willing to assist(Required) 5 4 3 2 1 Responsive to enquiries(Required) 5 4 3 2 1 Handle complaints promptly and effectively(Required) 5 4 3 2 1 Positive overall experience(Required) 5 4 3 2 1 ONLINE SYSTEMUser-friendly online booking system(Required) 5 4 3 2 1 Useful tracking and job history functions(Required) 5 4 3 2 1 Relevant information provided(Required) 5 4 3 2 1 SALESTimely response to sales enquiries(Required) 5 4 3 2 1 Customised service provided when required(Required) 5 4 3 2 1 Accuracy of quotes and invoicing(Required) 5 4 3 2 1 CHAIN OF RESPONSIBILITYDriver restrains loads correctly(Required) 5 4 3 2 1 Vehicle not overloaded(Required) 5 4 3 2 1 Vehicle in good condition(Required) 5 4 3 2 1 Please provide any further comments or suggestions for improvement for CTI Couriers.If you would like us to follow up on your comments/answers, please leave your contact details belowName Phone Number Email CAPTCHA Δ CUSTOMER LOGIN OPEN AN ACCOUNT REGISTER FOR ONLINE GET A QUOTE CREDIT CARD BOOKINGS CUSTOMER SURVEY
